Ion Times

August 2020 Newsletter

From Brett’s Desk: Thank You!

We appreciate all of our customers during this crazy year. We really appreciate your business. Our supply chains remain open and lead-times are still normal.

Our staff has been diligent about following all State and CDC guidelines. They have gone above and beyond to help combat the pandemic.  Our support staff – working from home has also stepped up to the plate.

And a shout out to all of the shipping companies who help transport our products. Thanks for your efforts!

Quick Tech Tip

Did your RF source go out recently and you experienced the dreaded E71 error? Download and have a look at the RF Sources Manual – a manual for all of our RF ion beam sources. Inside the Troubleshooting Section you will find a detailed description of this annoying alarm. The recommendations are presented with the most common to the more obscure. Hopefully you can recover quickly. But if not – give us a call at 970-663-6988 to help!

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